All items ship within 3 business days and are delivered to your mailbox by USPS within 3-6 business days upon shipment. Once an item ships out, an email with your tracking number will automatically be sent to the email address on file in your paypal account. Tracking numbers can take up to 48 hours to yield updates.
Returns and Refund Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account and credit card statement again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: FertilHerb, 807 Airport Access Road (Unit D), Traverse City, MI 49686.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: FertilHerb, 807 Airport Access Road (Unit D), Traverse City, MI 49686
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
If you have any other issues with your order, please contact us by sending an email to [email protected] We will get back to you within 3 business days. Thank you.
Website Terms & Conditions
This Agreement describes the terms and conditions to the use of the FertilHerb website. FertilHerb, is not responsible for any errors or omissions or for the results obtained from the use of any information, provided on the FertilHerb website.
Information on this site is not meant to substitute for the advice of a physician or medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.
The term “Content” applies to any information, data, any images, and art design of any type on the FertilHerb website (“Site”). Where applicable, content on the FertilHerb website is subject to the disclaimer: “These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent disease.”
This is a Contract
Permitted Use/Proprietary Rights
All information and content available on the FertilHerb website is protected by copyrights, trademarks and other proprietary rights or laws. Without the permission of FertilHerb, you may not download, copy, modify, or display works based upon the Content. All rights not expressly granted herein are reserved.
Any reproduction, except for your personal non-commercial use, or republication, distribution, assignment, sublicense, sale or creation of derivative works, of all or any portion of the Content viewed or accessed from the Site without the express written permission of FertilHerb is expressly prohibited. You may not copy, post, or upload any Content to another Internet website, any public or private bulletin board system, or any other electronic network or Internet service.
You understand and agree that the information and Content available on the Site may contain valuable proprietary rights and that any unauthorized, unlicensed, or prohibited disclosure, distribution, copying, or use of any kind of this information and Content (“Unauthorized Use”) could result in substantial and irreparable harm to the Content Provider, FertilHerb. Any Unauthorized Use by you shall be deemed an infringement of the rights of FertilHerb. You agree to bear full responsibility for the consequences of any Unauthorized Use by you or anyone acting on your behalf, including civil liability and criminal prosecution. Notwithstanding any other remedies, you agree that FertilHerb shall be entitled as a matter of right, and without notice, to equitable relief by way of injunction or otherwise, in the event of any Unauthorized Use by you.
You acknowledge FertilHerb’s proprietary rights, including any and all copyrights and trademarks, in the FertilHerb name. You agree not to violate the applicable copyrights or trademarks protecting the FertilHerb Property. You will indemnify FertilHerb, for any and all costs and expenses (including attorneys’ fees) associated with any legal action brought by or against you with respect to the FertilHerb Property.
Unauthorized Access of the Site
Unauthorized access of the Site, including by entering or monitoring the Site on any level other than through the Registration/Home Page, is expressly prohibited.
Disclaimer of Warranties
FertilHerb does not warrant or make any representations regarding the operation of the Site, the use, validity, or the results of the use of the materials or Content on this Site, the products or services obtained through this Site or any other websites linked to this Site, or any transactions entered into through this Site. You use any and all Content at your own risk. FertilHerb is not responsible for any errors or omissions or for the results obtained from the use of any information, provided on this Site. Information on this site is not meant to substitute for the advice of a physician or medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.
While it makes every effort to make sure its Site is always available to you, FertilHerb does not guarantee that the Site, software, materials or products will be uninterrupted, timely, secure, or free of errors, or that any defects in the Site, software, materials or products will be corrected.
Limitation of Liability
IN NO EVENT SHALL FERTILHERB, OR ITS AFFILIATES, EMPLOYEES, BUSINESS PARTNERS, CUSTOMERS AND ANY OTHER AUTHORIZED AGENT OR REPRESENTATIVE OF FERTILHERB, HAVE ANY LIABILITY FOR ANY CLAIM, LOSS OR INJURY, INCLUDING WITHOUT LIMITATION AN INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR RELATED TO FERTILHERB’S SERVICE, THE USE OR THE INABILITY TO USE THE SITE AND/OR ANY CONTENT, ANY CONTENT OR OTHER GOODS OR SERVICES PURCHASED, LICENSED, OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO BY MEANS OF OR THROUGH THE SITE, THE UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSION OR DATA, OR OTHER INFORMATION THAT IS SENT OR RECEIVED OR NOT SENT OR RECEIVED, OR ANY USER CONTENT, INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED PROFITS, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, REGARDLESS OF ANY NEGLIGENCE OF FERTILHERB, OR ANY OF ITS AFFILIATES OR AGENTS. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OR ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
Release, Waiver and Covenant Not to Sue
To the fullest extent allowed by law, you hereby release and discharge FertilHerb, its affiliates, employees, business partners, customers and any other authorized agent or representative of FertilHerb, from any and all liability associated with your use of the Site. This release shall apply to any and all claims, whether known or unknown, held by you.
You hereby also agree and covenant not to sue, and expressly waives any and all claims against, FertilHerb, for any claim that is released hereunder or for an amount in excess of the limitation of liability provided in this Agreement.
FertilHerb, may terminate this Agreement, with or without cause, at any time, without notice, and without penalty. The following provisions shall survive any termination of this Agreement: Permitted Use/Proprietary Rights; Unauthorized Access of Site; Linking and Framing Prohibited; Disclaimer of Warranties; Limitation of Liability; Release, Waiver and Covenant Not to Sue; Indemnity; and, Governing Law and Jurisdiction.
Governing Law and Jurisdiction
Last Updated November 29, 2016